Doubletree By Hilton Phuket Banthai Resort Patong, Patong
About the Hotel
Choose your room type
Price and Room Availability
Getting around
Comprehensive guide to transport options for seamless travel
Facilities
General
- No smoking on site
- Free parking
- Safe deposit box
- 24-hour reception
- Express check-in/ -out
- No pets allowed
- Rooms/ Facilities for disabled
- Wheelchair access
- 24-hour security
- Baggage storage
- Elevator
- Currency exchange
- ATM/Cash machine
- Smoke detectors
- Electric vehicle charging station
- Fire extinguishers
- Key card access
Sports & Fitness
- Fitness center
Services
- Paid airport shuttle
- Room service
- Housekeeping
- Laundry
- Dry cleaning
- Tours/Ticket assistance
- Welcome drink
- Happy hour
Dining
- Restaurant
- Poolside snack bar
Business
- Meeting/ Banquet facilities
Facilities for people with disabilities
- Toilet for disabled
- Bathroom for disabled
Spa & Leisure
- Outdoor swimming pool
- Beach access
- Garden area
- Sauna
- Jacuzzi
- Pool with view
Room features
- Free Wi-Fi in rooms
- Air conditioning
- Mini-bar
- Sitting area
- Terrace
- Tea and coffee facilities
- Ironing facilities
Bathroom
- Free toiletries
- Bathroom telephone
Media
- AM/FM alarm clock
Room decor
- Curtains
Location
Reviews and Ratings
My stay at the Doubletree was a mix of pleasant experiences and some frustrating moments. The location is unbeatable, right by the beach and close to all the action in Patong. The staff was incredibly helpful, especially when I lost an item and they went out of their way to return it to me. However, the housekeeping left a lot to be desired, and the facilities felt quite dated, impacting my overall comfort.
I had a soon-after checking at this resort where things got a bit rocky, but I was impressed by the pool area and friendliness of the staff. The location offers easy access to the beach and lively nightlife, but the rooms left a lot to be desired. They feel outdated, and the air conditioning didn't work as well as I hoped. Overall, it's a mixed bag where some positives shine through, but a few key drawbacks too.
While the hotel has a great ambiance and lovely services that reflect the Hilton legacy, the condition of the rooms left much to be desired. I enjoyed the breakfast variety and the prompt room service, but the cleanliness and maintenance of the facilities were disappointing. Overall, it's a good stay, but some areas need improvement.
I had a mixed experience during my stay. The hotel boasts a great location in the heart of Patong Beach, and the beautiful pools made it a pleasant place to unwind. However, I found the strict guest policy quite frustrating and the overall value could be better considering the amenities available. The pros definitely include the lovely room designs and brilliant housekeeping, while the cons revolve around inadequate lighting and Wi-Fi issues.
I had a mixed experience at the hotel. While the location was fantastic, right across from Patong Beach and close to shopping and restaurants, I was disappointed with the service and overall maintenance of the facilities. The pools were lovely, making for a great relaxing time, but the dining service could definitely use some improvement.